Why are some leaders' decisions so stupid? Why are you confused when faced with a problem? Why do we always avoid the right answer? Why a good hand can be a bad hand... If you have the same confusion, this article may give you some answers. Today's bulk sms service article is a translation by Teresa, an experienced product discovery coach, from her talk at Product Thinking London 2017 - Critical Thinking for Product Teams . Because I think it is very valuable, I have done a loose translation (with all adjustments according to personal understanding) very seriously. After reading this article, it suddenly dawned on me that all decisions are related to mental representations. bulk sms service Mental representations are derived from past experiences and long-term stored in the mind. If the mental representation of leaders is "face" when making decisions, then the solution may be "maintaining stability."
But it is undeniable that each person's mental representation will have certain limitations. When we make decisions, if we lack an open and democratic bulk sms service attitude, lack of objective processes and methods, and cannot allow professionals from different backgrounds to contribute their own psychological representations, then the final decision will inevitably have great risks. The author also proposes his own solution - "Opportunity Solution Tree". It shares the mental representation of team members in a visual way to achieve rational decision-making. Finally, I wish everyone a Happy New Year 2020 and a safe and healthy family. 1. Start with a story Back in 2008, I bulk sms service was a product manager at a startup, and our main product was an online community for college alumni associations. Like many product teams, we faced many challenges.
Whenever we launch a new online community, alumni scramble to check out their new website. But over time, the traffic turned into a trickle. Through bulk sms service user research, we know that alumni like to email other community members for advice, such as, "How do I get my next job?" "Where is the right place to live in a new city?" and that's exactly what we want our users to do of. Our product allows users to email the entire alumni community, but the problem is that no one wants to receive spam. For example, alumni who live in Dallas receive emails with "items for sale in Chicago," "homes for rent in Boston," and "internships in San Francisco." If we want to increase alumni engagement, bulk sms service we must reduce unnecessary spam in our community. Are you, like me, already thinking about how to solve this problem? When I turned to my team and started brainstorming, our engineer Seth suggested,